All policies
Refund Policy
Last updated June 2026
Our approach to refunds for optional purchases.
01Eligibility
Refunds are considered for unused purchases within a reasonable window and where required by applicable consumer law.
02How to request
Open a Billing ticket in the Support Center with your order details. We aim to respond within 1–2 business days.
03Exclusions
Consumed virtual items and clearly-marked final-sale items may be non-refundable except where law requires otherwise.
Questions about this policy? Contact us at legal@arvyn.gg.